Frequently Asked Questions
Everything you need to know about your Goodbody Clinic shopping experience.
What is your standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental UK. International shipping times vary by location, usually ranging from 7-14 business days.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached. Please visit our returns portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
Yes, at Goodbody Clinic we prioritize ethical manufacturing. Our collections use organic cotton and recycled polyester to ensure high-quality fashion with a lower environmental impact.
How do I determine my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.